Legacy Equipment issued the following announcement on Jan. 5.
This position is responsible for selling our tiered portfolio of parts to customers over-the-counter and providing necessary parts to the service department and body shop and placing special orders for our customers.
Job Responsibilities/Duties
Providing excellent customer service to customers at the counter or on the phone
Meet or exceed monthly sales goals driving sales through Aftermarket promotions
Responsibility for Inventory Integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
Educate and engage customers through product demonstrations and promotions
Effective use of computer applications including: Sales Manual, JD Parts®,
Parts Expert®, JD Point®, PartsAdvisor®, barcode system and Dealer Business System
Communicate, enforce and monitor effective parts department processes to ensure internal and external customer satisfaction
Maintain a positive and professional working relationship with peers, management and support resources with a constant commitment to teamwork and exemplary customer service
Assists in keeping parts department clean and orderly
Routinely lifts items weighing up to 50 lbs
Execute parts department standard processes
Experience, Skills, and Knowledge:
1+ years of Parts experience or equivalent sales or service experience
Experience connecting with customers, maintain a professional image, establish rapport
Demonstrated basic understanding of the selling processes
Demonstrated ability to manage multiple projects simultaneously with a degree of independence
Experience using standard desktop load applications such as Microsoft Office and internet applications
Experience working both independently and in a team setting
Demonstrates excellent communication skills (written and verbal)
Original source can be found here.
Source: Legacy Equipment
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